Evaluating System Efficiencies and Service Delivery of Immigrant Population in South Africa and United States
DOI:
https://doi.org/10.14426/ahmr.v4i3.851Keywords:
Development, Evaluation, International, Legislation, MigrationAbstract
Recently, global issues on the migration and development discourse have reemerged and the literature has been expanding rapidly. However, most of the
research has not taken into account the connection between the migrationdevelopment nexus in the context of social service delivery. In general,
discussions and systematic reflections on the international comparison between
South Africa and United States is completely absent or rarely found in the
academic debates. Both countries were selected as sites for this study given the
high migrant populations. Using a quantitative research methodology this study
assessed and evaluated the system efficiencies and service delivery of immigrant
population in South Africa and United States of America. Structured
questionnaires were administered to selected African immigrants in the two case
study areas (Cape Town, South Africa and Columbia, Missouri). The surveys
provided data for a range of indicators that helped in evaluating the system
efficiencies and service delivery of immigrant population.
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